Cancellation & Refund Policy

You may cancel a paid subscription through the billing portal in Settings. Cancellation prevents the next renewal. Your paid features remain available until the end of the month or year you have already paid for, unless access is ended earlier for a reason permitted by the Terms.

After any applicable statutory withdrawal period, monthly and yearly payments are normally non-refundable. Cancelling part-way through a billing period does not normally produce a partial or pro-rata refund for the unused time because access continues until that period ends.

This rule does not limit rights that cannot legally be excluded.

If mandatory consumer law gives you a cooling-off or withdrawal right, including a 14-day right that commonly applies to online service contracts in the EEA, you may exercise it by emailing us within the applicable period. When you expressly request immediate service during that period, applicable law may allow a proportionate deduction for service already supplied.

Purchasing and requesting immediate access does not remove any non-waivable right. Different rules may apply depending on your location and whether a service has been fully performed with the legally required consent and acknowledgement.

If paid functionality is materially faulty, unavailable or not supplied as described, contact us so we can investigate and provide the remedy required by applicable law. Depending on the circumstances, this may include repair, restoration, a price reduction, extension of service or refund. Short maintenance periods, third-party outages and problems limited to your simulator, device or internet connection do not automatically qualify.

Email AutoFPLN@outlook.com from the address used for your account. Include the account email, payment date, subscription interval and reason for the request. Do not send full card details. We may ask for the Stripe receipt or payment reference.

If a refund is approved or legally required, it will normally be returned through Stripe to the original payment method. Bank processing times are outside our control. A refund may end the corresponding paid access.

Also read our Terms of Service.